Terms of Service

Terms of Service

These Terms of Service apply to your use of petboxok.com and purchases made from Petboxok.

Store operator: Petboxok is operated by HONG KONG GLOBAL SOURCING TRADING LIMITED.

By visiting our website or placing an order, you agree to these terms, our Privacy Policy, Shipping Policy, and Refund Policy.

Products and availability

We try to display product information, prices, images, availability, and descriptions accurately. Product colors and details may vary slightly because of screen settings, lighting, or product updates.

Orders and payment

After you place an order, you will receive an order confirmation. We may cancel or refuse an order if payment cannot be verified, the item is unavailable, the shipping address is incomplete, or fraud risk is detected.

Shipping and delivery

Shipping times are estimates and may vary by destination, carrier handling, customs, weather, holidays, or other factors outside our control. Please review our Shipping Policy for details.

Returns and refunds

Returns and refunds are handled according to our Refund Policy. Please contact petboxok@outlook.com with your order number if you need help.

Website use

You agree not to misuse the website, attempt unauthorized access, interfere with website operation, or use the site for unlawful purposes.

Contact

Questions about these terms can be sent to petboxok@outlook.com.